In his incredible keynote presentation, “The First 100 Days”, Big Idea Keynote Speaker Joey Coleman says: If you get the First 100 Days right, you’ll have a customer for life. He also asks a few key questions.
Are you tired of seeing new clients quickly walk out the door after they have become customers?
Do you want to spend more time servicing your existing customers, or would you rather spend that time chasing after less than perfect prospects?
If you want to learn how to retain new customers that you have worked so hard to attract, as well how to keep your long term clients happy too, then Joey’s talk is an absolute must hear. Further, his takeaways are not just for those who are in the client retention business – his speech has takeaways that are applicable for managers, front line workers – and more. You don’t want to miss this incredible talk!